Shipping & Delivery

We ship building sets from local US or European warehouse stock when available. If local stock is unavailable, selected orders may ship by air from China.

How fulfillment works

The checkout experience is designed around the customer’s destination and available inventory. Customers see an estimated delivery method and timing; warehouse routing is handled in the background.

Tracking

Tracking details are sent after the order is fulfilled. Delivery estimates can vary by destination, warehouse availability, customs processing and carrier conditions.

Before placing an order

Check the product page and checkout for the delivery options available to your destination. If a delivery estimate or charge is missing, confirm it before ordering. Do not assume every item is available in a local warehouse.

Tracking updates

A shipping label can be created before the carrier receives a parcel. Follow the carrier link for scan updates and keep your order number available when asking about a delay.

Address checks

Check your delivery address, apartment or unit number and postal code before checkout. If you notice an error, request a correction promptly; changes may not be possible after dispatch.

If a parcel arrives damaged

Keep the packaging and photograph the outer box, shipping label and affected items. These details help support review the issue.